HELIX OXFORD ERASABLE COLOURING PENCILS
What are my delivery options?
National UK Delivery
We use APC for our UK delivery options - £7.25 plus VAT
normally this is a next day delivery service - but may depend on the delivery area.
We also offer free delivery on orders over £65 - within mainland UK. This excludes Northern Ireland.
If you would like to purchase a small item - we can arrange a more cost effective delivery through Royal Mail - just contact us directly and we can sort that for you .
We can ship to Canada at the moment through DHL - please contact us directly for this service and we can discuss your options .
USA shipping is coming soon, we are still awaiting on FDA approval .
We don't ship to Europe at the moment .
Local Delivery in Stirling - £5
We offer a local delivery service in Stirling for £5 You will see the local delivery option at checkout if you are within the local delivery zone (5 mile radius from Stirling town).
Click & Collect
You can collect your gift in person for free at our premises in Stirling by selecting the 'local pick-up 'option at checkout. We will send you an email to you let you know when your order is ready for collection. This is usually within 1 working day.
We cannot accept responsibility for any late deliveries once they have left us and are in the hands of a third party.
We do everything we can to ensure our orders leave here on time and always hope they get to you quickly, but sometimes there are delays with the courier system.
What if I only want one product not a full hamper box?
If you would like to order products on their own, please contact us directly and we can arrange a cheaper postage option for you.
What if I miss my delivery?
Don't worry if you miss the delivery, the courier will leave a card with contact details on it for the recipient & instructions so it will be re-delivered the next working day.
Do I have to sign for my delivery?
What happens if my order arrives damaged?
No problem. We will replace the damaged item free of charge, just send us an image by email of the damaged goods.