The Italian Job Cheddar Cheese
At the moment we are not offering next day delivery due to the global pandemic and orders may take around 7 days to arrive. We will either use APC or Royal Mail (first class signed for ) when we send our orders out and we can't take responsibility for delays at their end . They are both a third party and are not owned by Clan Artisan. We hope you can be patient and understanding if there are any delays or issues . We will always endeavour to do our best to sort anything from our end.
What are my delivery options?
National UK Delivery
Standard next day delivery within mainland UK is £6.50. We use APC for deliveries which is normally next day delivery but delivery can take a little longer just now with COVID and we appreciate your patience.
Standard delivery to Northern Ireland is £16.50. We cannot offer free delivery to Northern Ireland due to shipping costs
We also offer free delivery on orders over £65 - within mainland UK. This excludes Northern Ireland.
Local Delivery in Stirling - £3
We offer a local delivery service in Stirling for £3. You will see the local delivery option at checkout if you are within the local delivery zone (5 mile radius from Stirling town).
Click & Collect
You can collect your gift in person for free at our premises in Stirling by selecting the 'local pick-up 'option at checkout. We will send you an email to you let you know when your order is ready for collection. This is usually within 1 working day.
We currently do not offer international delivery.
We cannot accept responsibility for any late deliveries once they have left us and are in the hands of a third party.
We do everything we can to ensure our orders leave here on time and always hope they get to you quickly, but sometimes there are delays with the courier system.
What if I only want one product not a full hamper box?
If you would like to order products on their own, please contact us directly and we can arrange a cheaper postage option for you.
What if I miss my delivery?
Don't worry if you miss the delivery, the courier will leave a card with contact details on it & instruction that it will be re-delivered the next working day.
Do I have to sign for my delivery?
What happens if my order arrives damaged?
No problem. We will replace the damaged item free of charge, just send us an image by email of the damaged goods.